Direct Service Provider Training

North Country Community Mental Health employees and persons or organizations providing services for North Country Community Mental Health are eligible to attend classes at no cost. Others may attend classes for a fee; however, reservations are prioritized for North Country employees and contract staff.

How to Register |Training Registration Form (PDF format) | Inclement Weather Protocol
Direct Service Providers Training Requirements | Training Schedule

***TRAINING INFO UPDATED 2/18/2021***
Gentle Teaching Training Added
PLEASE SEE BOTTOM OF PAGE

How To Register For Training

To reserve a place at training, you must email, fax or mail the completed registration form. Telephone reservations will not be taken.

Required information on registration must include

-Organization Name
-Contract Name
-Site Name
-Site Address
-Contact Phone #
-Contact Email Address
-Employee name, date of hire, requested class name and requested date of training

When you have completed the required information on the registration form you can click on the email address button on the form providertraining@norcocmh.org or you can print off the registration form and fax it to the provided below. When your registration is received and processed, you will receive a confirmation notice in the e-mail you provided. You must bring confirmation of registration notice to attend training. North Country CMH reserves the right to make changes to the training schedule, location or to cancel class due to lack of enrollment. Changes to scheduled trainings will be posted on the website no later than 5:00PM the day prior to the date of training.

To Register:

Email: providertraining@norcocmh.org
FAX: 231-347-1241 Attn: Cynthia Crumbaugh
Mail: NCCMH
1420 Plaza Drive
Petoskey, MI 49770
Attn: Cynthia Crumbaugh

Maps and driving directions to the Gaylord NCCMH training site can be found here.

Inclement Weather Protocol For Scheduled Training

NCCMH classes will be cancelled when public schools for the training location are cancelled. If you have questions regarding cancellation of classes due to inclement weather, please contact:

Cynthia Crumbaugh, ccrumbaugh@norcocmh.org or (231) 439-1242
Linda Kleiber, Safety Specialist, lkleiber@norcocmh.org or (231) 439-123011

Direct Service Provider Training Requirements

Training Contract Day Program
and Supported Employment
Contract Residential Programs
and Semi-Independent Providers
Introduction to Services/Working With People (within 90 days of hire)
Required
Required
CPR (within 30 days of hire)
Required +Update Every 2 Years
Required +Update Every 2 Years
First Aid (within 30 days of hire)
Required +Update Every 2 Years
Required +Update Every 2 Years
Recipient Rights/ Person Centered Planning (within 30 days of hire)
Required + Quarterly Brochure Updates, or Equivalent
Required + Quarterly Brochure Updates, or Equivalent
Environmental Emergencies (within 90 days of hire)
Required + Quarterly Brochure Updates, or Equivalent
Required + Quarterly Brochure Updates, or Equivalent
Nonviolent Crisis Intervention (CPI) or Equivalent Program* (within 90 days of hire)
Required + Annual Update if Contract Site has Behavior Programs with CPI Techniques
Required + Annual Update if Contract Site has Behavior Programs with CPI Techniques
Basic Health /Medication* (within 90 days of hire)
Required
Required
Medication Administration/Vital Signs* (within 90 days of hire)
Required + Update Annually
Required + Update Annually
Nutrition and Food Services (within 90 days of hire)
Not Required
Required
Feeding Techniques
Required if Working With Individuals With Swallowing/Eating problems
Required if Working With Individuals With Swallowing/Eating problems
Gentle Teaching "Working with People" (within 90 days of hire)
Required
Required

*Programs other than Nonviolent Crisis Intervention (CPI) must be pre-approved by NCCMH Behavior Treatment Committee. Contact lkleiber@norcocmh.org.

*Medication Administration/Vital Signs- Anyone hired after 02/01/2016 must attend, if they were hired prior to 02/01/2016 they will be required to have an annual update which can be completed by contacting your CMH nurse to schedule her to come to a staff meeting.

*Day Programs – there must be a minimum of 2 staff in the building at any given time that have passed the Basic Health/Medication training

 

***TRAINING INFO UPDATED 2/18/2021***

NCCMH face to face Recipient Rights training is currently suspended. Providers are expected to meet the 30-day training window for new hires. You MUST report your new employee’s date of hire and date/ proof of training via email to providertraining@norcocmh.org as soon as it is completed. Providers may take Recipient Rights Training from ANY CMH in Michigan as long as proof of training is provided to our agency.  Here is a preferred option:

 

MDHHS Recipient Rights Training:

  1. Navigate to the Improving MI Practices website
  1. Click on “FOCUS AREAS” and choose “WORKPLACE ESSENTIALS (WE)” from the drop down menu
  2. Scroll to the bottom of the page to the CMH training and click “quick enroll” and follow prompts.

The course is 3.5 hours. Once you have completed your training and test, a certificate of completion will be generated.

How to Complete CPI-Nonviolent Crisis Intervention (Blended) New and Update Certification Training During Public Health Emergency
Click Here

How to Complete Adult CPR, First Aid, AED Training during Public Health Emergency
Click Here

How to Complete Vital Signs and Medication Administration Training during Public Health Emergency
Click Here

How to Complete Gentle Teaching Training during Public Health Emergency
Click Here

MDHHS announces Infection Control Training now available online for Direct Care Workers

Two trainings are available.

Infection Control for Direct Care Workers is approximately one hour and is an interactive class that provides a comprehensive overview on the topic of infection control, including sources of infection, the chain of infection, standard and universal precautions, and personal protective equipment demonstrations.

The Infection Control Refresher for Direct Care Workers course is approximately one hour and is a reference tool that provides a brief overview of standard infection control procedures and detailed demonstrations of the proper use of personal protective equipment. (Continuing Education Units are available for social workers and nurses.)

The infection control classes can be accessed through the Improving Mi Practices website. Individual and agency accounts are free. Log in or create a new account, follow the instructions, complete the online form and find and take the class. To find the class, simply type the class name into the search bar, click on the course name, then click on “TAKE THIS COURSE.” Upon course completion, a printable certificate is available.

Agency accounts are free and available at Agencies | Improving Mi Practices. An agency account allows an agency manager to oversee employees or contractors associated with the agency.

Both infection control trainings have been reviewed and approved by the State Training Guidelines Workgroup.