24/7 Crisis Help Line: 877-470-4668
Access to Services: 877-470-7130
Customer Services : 877-470-3195
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24/7 Crisis Help Line: 877-470-4668
Access to Services: 877-470-7130
North Country Community Mental Health employees and persons or organizations providing services for North Country Community Mental Health are eligible to attend classes at no cost. Others may attend classes for a fee; however, reservations are prioritized for North Country employees and contract staff.
How to Register |Training Registration Form (PDF format)
Direct Service Providers Training Requirements | Training Schedule
How to Register for Training
To reserve a place at training, you must email, fax or mail the completed registration form. Telephone reservations will not be taken.
Required information on registration must include
When you have completed the required information on the registration form you can click on the email address button on the form providertraining@norcocmh.org or you can print off the registration form and fax it to the provided below. When your registration is received and processed, you will receive a confirmation notice in the e-mail you provided. You must bring confirmation of registration notice to attend training. North Country CMH reserves the right to make changes to the training schedule, location or to cancel class due to lack of enrollment. Changes to scheduled trainings will be posted on the website no later than 5:00PM the day prior to the date of training.
To Register:
Email: providertraining@norcocmh.org
FAX: 231-347-1241 Attn: Cynthia Crumbaugh
Mail: NCCMH
1420 Plaza Drive
Petoskey, MI 49770
Attn: Cynthia Crumbaugh
Maps and driving directions to the Gaylord NCCMH training site can be found here.
Inclement Weather Protocol For Scheduled Training
NCCMH classes will be cancelled when public schools for the training location are cancelled. If you have questions regarding the cancellation of classes due to inclement weather, please contact:
Cynthia Crumbaugh, ccrumbaugh@norcocmh.org or 231-439-1242
Linda Kleiber, Safety Specialist, lkleiber@norcocmh.org or 231-439-1230
*Programs other than Nonviolent Crisis Intervention (CPI) must be pre-approved by NCCMH Behavior Treatment Committee. Contact lkleiber@norcocmh.org.
*Medication Administration/Vital Signs- Anyone hired after 02/01/2016 must attend, if they were hired prior to 02/01/2016 they will be required to have an annual update which can be completed by contacting your CMH nurse to schedule her to come to a staff meeting.
*Day Programs – there must be a minimum of 2 staff in the building at any given time that have passed the Basic Health/Medication training
***TRAINING INFO UPDATED 10/27/2021***
NCCMH face to face Recipient Rights training is currently suspended, but we are adding a class thru Zoom to ensure the 30-day criteria is met. Providers are expected to meet the 30-day training window for new hires. You MUST report your new employee’s date of hire and date/ proof of training via email to providertraining@norcocmh.org as soon as it is completed. Providers may take Recipient Rights Training from ANY CMH in Michigan as long as proof of training is provided to our agency. Here is a preferred option:
Recipient Rights Zoom Training
How to complete Recipient Rights Zoom Training
Click Here
NCCMH face to face Recipient Rights training is currently suspended. Providers are expected to meet the 30-day training window for new hires. You MUST report your new employee’s date of hire and date/ proof of training via email to providertraining@norcocmh.org as soon as it is completed. Providers may take Recipient Rights Training from ANY CMH in Michigan as long as proof of training is provided to our agency. Here is a preferred option:
MDHHS Recipient Rights Training:
The course is 3.5 hours. Once you have completed your training and test, a certificate of completion will be generated.
How to Complete CPI-Nonviolent Crisis Intervention (Blended) New and Update Certification Training
Click Here
How to Complete Adult CPR, First Aid, AED Training
Click Here
As of 4/22/2022 – Medication Administration/Vital Signs training will resume face-to-face training. As always, the prerequisite to this training is to have completed Basic Health and Medication training (thru GHC or Toolbox) before the date of your training.
As of 9/1/2023 – Upcoming training dates:
Will be held the 2nd Wednesday of each month 10:00am – 4:00pm
Register by completing the registration form and submitting.
As of 4/26/2023 – Medication Administration/Vital Signs UPDATE training.
Medication Administration/Vital Signs UPDATE training. We have set up (6) six different trainings in September. This class will be at the Gaylord Cross Street Training Room (1066 Cross Street, Gaylord, MI) with a morning or an afternoon training. The next Med Update trainings will be in May 2024.
MDHHS announces Infection Control Training now available online for Direct Care Workers
Two trainings are available.
Infection Control for Direct Care Workers is approximately one hour and is an interactive class that provides a comprehensive overview on the topic of infection control, including sources of infection, the chain of infection, standard and universal precautions, and personal protective equipment demonstrations.
The Infection Control Refresher for Direct Care Workers course is approximately one hour and is a reference tool that provides a brief overview of standard infection control procedures and detailed demonstrations of the proper use of personal protective equipment. (Continuing Education Units are available for social workers and nurses.)
The infection control classes can be accessed through the Improving Mi Practices website. Individual and agency accounts are free. Log in or create a new account, follow the instructions, complete the online form and find and take the class. To find the class, simply type the class name into the search bar, click on the course name, then click on “TAKE THIS COURSE.” Upon course completion, a printable certificate is available.
Agency accounts are free and available at Agencies | Improving Mi Practices. An agency account allows an agency manager to oversee employees or contractors associated with the agency.
Both infection control trainings have been reviewed and approved by the State Training Guidelines Workgroup.
North Country Community Mental Health Authority serves adults with serious mental illness, persons with intellectual and developmental disabilities, children with serious emotional disturbance, and persons with co-occurring substance use disorders in six counties: Antrim, Charlevoix, Cheboygan, Emmet, Kalkaska, and Otsego.
