24/7 Crisis Help Line: 877-470-4668
Access to Services: 877-470-7130
Customer Services : 877-470-3195
NCCMH does not offer Blood Borne Pathogens/Infection Control & Standard Practices, Environmental Emergencies, Person Centered Planning, HIPAA, Corporate Compliance, Trauma Informed Care or LEP and Cultural Competence, all which are required trainings. You can find those trainings linked below on Improvingmipractices. Please note: NCCMH will have an option available to you as a provider to upload these trainings directly to your staff transcript in Spring 2025. More to come!
Corporate Compliance | Improving MI Practices
Emergency Preparedness | Improving MI Practices
Limited English Proficiency | Improving MI Practices
Cultural Competence | Improving MI Practices
HIPAA Essentials | Improving MI Practices
Person-Centered Planning Process with Children, Adults, & Families | Improving MI Practices
Creating Cultures of Trauma-Informed Care | Improving MI Practices
Although we offer classes for Gentle Teaching/De-Escalation, Recipient Rights and Medication Administration/Vitals, we do not offer classes for all above trainings. Here are helpful links to materials for the following:
An Introduction to Community Residential Services an Your Role as Direct Support Professional
The Rights of Individuals Receiving Mental Health Services
Environmental Emergencies: Preventing, Preparing and Responding
Working with People: Positive Techniques to Address Challenging Behavior
North Country Community Mental Health Authority serves adults with serious mental illness, persons with intellectual and developmental disabilities, children with serious emotional disturbance, and persons with co-occurring substance use disorders in six counties: Antrim, Charlevoix, Cheboygan, Emmet, Kalkaska, and Otsego.
Gentle Teaching, “Working with People”
Required within 60 days of Hire
Adult CPR/First Aid/AED
Required within 30 days of Hire, Update Every 2 years
Recipient Rights
Required within 30 days of hire, Annual Update
Medication Administration/Vital Signs
Required within 60 days of hire, Update every 3 years
Proof of all trainings must be emailed to providertraining@norcocmh.org
*Please see links immediately below this section for further required trainings not offered by NCCMH. Links are available for you to complete all required trainings below on Improving MiPractices.
Gentle Teaching, “Working with People”
Required within 60 days of Hire
Adult CPR/First Aid/AED
Required within 30 days of Hire, Update Every 2 years
Recipient Rights
Required within 30 days of hire, Annual Update
Medication Administration/Vital Signs
Required within 60 days of hire, Update every 3 years
Proof of all trainings must be emailed to providertraining@norcocmh.org
*Please see links immediately below this section for further required trainings not offered by NCCMH. Links are available for you to complete all required trainings below on Improving MiPractices.
Gentle Teaching “Working with People”
Required within 60 days of Hire
Adult CPR/First Aid/AED
Required within 30 days of Hire, Update Every 2 years
Recipient Rights
Required within 30 days of hire, Annual Update
Environmental Emergencies
Required within 60 days of hire, Quarterly Brochure or Equivalent update
Medication Administration/Vital Signs
Required within 60 days of hire, Update every 3 years
Proof of all trainings must be emailed to providertraining@norcocmh.org
*Please see links immediately below this section for further required trainings not offered by NCCMH. Links are available for you to complete all required trainings below on Improving MiPractices.
Gentle Teaching “Working with People”
Required within 60 days of Hire
Adult CPR/First Aid/AED
Required within 30 days of Hire, Update Every 2 years
Recipient Rights
Required within 30 days of hire, Annual Update
Medication Administration/Vital Signs
Required within 60 days of hire, Update every 3 years
Proof of all trainings must be emailed to providertraining@norcocmh.org
*Please see links immediately below this section for further required trainings not offered by NCCMH. Links are available for you to complete all required trainings below on Improving MiPractices.
Adult CPR/First Aid/AED
Required within 30 days of Hire, Update Every 2 years
Recipient Rights
Required within 30 days of hire, Annual Update
Environmental Emergencies
Required within 60 days of hire
Plan of Service
Required within 60 days of hire
Blood Born Pathogens/Infection Control
Required within 60 days of hire
Proof of all trainings must be emailed to providertraining@norcocmh.org
Comprehensive Assessment Policy
Confidentiality Use and Disclosure Procedure
Fingerprinting Photography Audio-Video Use of One-Way Glass Policy
Grievance and Appeal Procedure
Resident Communication and Visitation Procedure
Resident Freedom of Movement Policy
Resident Right to Entertainment, Information, and News Procedure
Residential Property and Funds Procedure