24/7 Crisis Help Line: 877-470-4668
Access to Services: 877-470-7130
If you or a loved one is in crisis, please reach out to 877-470-4668, where you will be provided free and confidential support, 24/7, for people in distress. The line provides crisis services and resources.
If you have a Mental Health Emergency, you should seek help right away. You can reach assistance 24/7 by contacting any of these resources:
North Country Community Mental Health Authority serves adults with serious mental illness, persons with intellectual and developmental disabilities, children with serious emotional disturbance, and persons with co-occurring substance use disorders in six counties: Antrim, Charlevoix, Cheboygan, Emmet, Kalkaska, and Otsego.
Services to those individuals who may be experiencing acute psychiatric symptoms that can be addressed by providing an immediate clinical intervention paired with a plan for follow up services and support.
Intended to provide a short-term alternative to inpatient psychiatric services for those experiencing an acute psychiatric crisis when clinically indicated. These services may only be used to avert an inpatient admission or to shorten the length of an inpatient stay.
Assessment to determine if a person may meet the criteria for care in a 24-hour medically structured and supervised facility. Diagnosis, severity of illness and intensity of service are the criteria reviewed with clinical and medical supervisors.
Staff work with a network of psychiatric inpatient care facilities to secure inpatient placement and availability of services to the individuals meeting the criteria for inpatient psychiatric services.
Jail diversion is a voluntary program for individuals with a serious mental illness, substance use disorder, or intellectual/developmental disability, which seeks to increase treatment and decrease time spent in jail. The program assists people to obtain community-based treatment and support services. Services may be pre-booking or post-booking for individuals alleged to have committed misdemeanors or certain non-violent felonies.
Stepping Up Initiative is a national initiative focused on reducing the number of individuals with mental illness and co-occurring substance disorders in county jails. The structure and mission of each county Stepping Up Council varies based on county demographics and needs.
The Hospital Liaison collaborates with hospitals and crisis residential units on client status updates and making plans for discharge, which includes follow up appointments with mental health resources/service providers.
The Hospital Liaison coordinates follow up care and services with the individual who is receiving services from the inpatient unit or crisis residential program.
Comprehensive Assessment Policy
Confidentiality Use and Disclosure Procedure
Fingerprinting Photography Audio-Video Use of One-Way Glass Policy
Grievance and Appeal Procedure
Resident Communication and Visitation Procedure
Resident Freedom of Movement Policy
Resident Right to Entertainment, Information, and News Procedure
Residential Property and Funds Procedure