24/7 Crisis Help Line: 877-470-4668

Access to Services: 877-470-7130

Customer Services : 877-470-3195

COVID-19 Update: North Country Community Mental Health Services Continue, In-person Emergency Only

March 23, 2020

Petoskey, Mich. – North Country Community Mental Health (NCCMH) is continuing to provide behavioral health services; however, the organization is changing how those services are
delivered to help limit the spread of the coronavirus (COVID-19).

“Help is still only a phone call away,” said Christine Gebhard, Chief Executive Officer. “Client services and supports are being provided by telephone or by videoconference as much as
possible and we are limiting face-to-face services to emergencies only.”

To limit in-person services, effective March 23, North Country Community Mental Health clinics are open only for walk-in emergencies. Clients and visitors requesting entry will be
required to participate in a health screening.

Individuals experiencing increased stress, anxiety or depression may speak with a mental health counselor through NCCMH’s Warm Help Line, 877-470-7130, Monday through Friday 8:30 a.m. – 5:00 p.m.

North Country CMH also operates a 24-Hour Crisis Help Line for persons experiencing a mental health emergency requiring crisis stabilization or psychiatric hospitalization. That number is

North Country CMH serves adults with serious mental illness, children with severe emotional disorders, and persons with intellectual or developmental disabilities. People may still access
services by calling the Access Center at 877-470-7130. Intake appointments are being provided telephonically.

Day programs and Clubhouse programs are closed by Executive Order, and those services are suspended, although Clubhouse staff continue to reach out to members by phone and other

“North Country CMH is making difficult decisions balancing the wellbeing and safety of our clients and of our staff,” explained Christine Gebhard, Chief Executive Officer. “We respect the need for increased social distancing and are fortunate in that the investment made in our information technology the past two years is allowing us to continue serving our clients and communities.”

North Country Community Mental Health provides services to residents of Antrim, Charlevoix, Cheboygan, Emmet, Kalkaska and Otsego Counties experiencing a serious mental illness, severe emotional problem, or intellectual/developmental disability, including individuals with cooccurring substance use disorder. Persons wishing to know more about the agency are encouraged to visit www.norcocmh.org or to access services call 877-470-7130.

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