24/7 Crisis Help Line: 877-470-4668

Access to Services: 877-470-7130

Customer Services : 877-470-3195
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Are you or someone you know experiencing a mental health crisis?

Call our 24/7 Crisis Help Line at 877-470-4668

Learn More About Crisis Service

North Country Community Mental Health Authority serves adults with serious mental illness, persons with intellectual and developmental disabilities, children with serious emotional disturbance, and persons with co-occurring substance use disorders in six counties: Antrim, Charlevoix, Cheboygan, Emmet, Kalkaska, and Otsego.

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North Country Community Mental Health

Contact Us

24/7 Crisis Help Line :

877-470-4668

Access Center :

877-470-7130

Customer Services :

877-470-3195 (More information)

Office of Recipient Rights :

800-281-0481 (More information)

Board of Directors :

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Contract Provider Policies and Procedures

Administration

Risk Management Policy

Risk Management Procedure

Environment of Care

Contract Site Review Procedure

Health Services

Controlled Substances in Board Residential Programs Procedure

Medication Administration in Day Programs Procedure

Psychotropic and Other Medications Policy

Human Resources

Code of Ethics Policy

Member Rights

Abuse and Neglect Procedure

Advance Directives Policy

Comprehensive Assessment Policy

Confidentiality Use and Disclosure Procedure

Dignity and Respect Policy

Family Planning Policy

Fingerprinting Photography Audio-Video Use of One-Way Glass Policy

Grievance and Appeal Procedure

Informed Consent Procedure

Recipient Rights Policy

Recipient Rights Procedure

Religious Worship Policy

Resident Communication and Visitation Procedure

Resident Freedom of Movement Policy

Resident Labor Policy

Resident Right to Entertainment, Information, and News Procedure

Residential Property and Funds Procedure

Restraint, Seclusion, and Physical Management Policy

Services Suited to Condition Policy

Quality Improvement

Claims Validation and Record Review Procedure

Quality Improvement Plan