24/7 Crisis Help Line: 877-470-4668
Access to Services: 877-470-7130
Customer Services : 877-470-3195
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24/7 Crisis Help Line: 877-470-4668
Access to Services: 877-470-7130
Health Services have an essential role in North Country’s mission of providing services that inspire hope and promote recovery, resilience, and wellness. Health Services are available, as clinically indicated, for children and adults who may require medical intervention, as defined by thorough psychiatric assessment. Services are centered around making health care accessible, high quality, and client centered. Many different types of care and providers are necessary to offer successful health services.
Linking these services is the goal of our multi-disciplinary team. These medical professionals, and ancillary health care workers, provide or facilitate medical care with an emphasis on psychiatric and behavioral health.
Once the team has established the need for health services, a registered nurse care manager will facilitate services appropriate to the primary psychiatric diagnosis and any other medical conditions identified will be referred for appropriate care. Services include, but are not limited to:
The Omnibus Reconciliation Act (OBRA) is a federal law enacted to address the need for improved standards of care in the nursing home setting. With the understanding that individuals with Serious Mental Illness and/or Intellectual/Developmental Disability may have special needs not provided in a nursing home, our OBRA team provides:
The HATCH Program provides a Holistic Approach To Coordinated Healthcare, which “wraps an extra layer of help and care” around enrollees. It is a Medicaid benefit for people who meet qualifying health conditions and live in one of North Country CMH’s six counties. HATCH provides access to a team of healthcare professionals who support health & wellness decision making by working closely with enrollees to identify, coordinate, and manage health care and social needs. HATCH enrollment offers 6 main benefits:
Coordinated care tailored to your specific needs through identifying health & wellness goals and creating customized plans to meet them.
Assistance through various settings:
Assistance with identifying and accessing:
Your HATCH RN and Community Health Worker will work with your current providers to provide extra support where and when you need it.
Psychiatry services are most often combined with other agency staff and services. This multi- disciplinary team approach includes the client and may include the primary case holder (supports coordinator or therapist,) and nurse as part of the treatment team. Psychiatry Services may include:
Our Nurse Care Managers will coordinate care with and or facilitate:
The Older Adult Services program provides mental health treatment to individuals with Serious Mental Illness and/or Intellectual/Developmental Disability who reside in a nursing home and have been identified as having the need for nursing home mental health monitoring of:
North Country Community Mental Health Authority serves adults with serious mental illness, persons with intellectual and developmental disabilities, children with serious emotional disturbance, and persons with co-occurring substance use disorders in six counties: Antrim, Charlevoix, Cheboygan, Emmet, Kalkaska, and Otsego.
Comprehensive Assessment Policy
Confidentiality Use and Disclosure Procedure
Fingerprinting Photography Audio-Video Use of One-Way Glass Policy
Grievance and Appeal Procedure
Psychotropic and Other Medications Policy
Resident Communication and Visitation Procedure
Resident Freedom of Movement Policy
Resident Right to Entertainment, Information, and News Procedure
Residential Property and Funds Procedure
