24/7 Crisis Help Line: 877-470-4668

Access to Services: 877-470-7130

Customer Services : 877-470-3195

Administrative Services

The Administrative Services division exists to provide management support to the services programs offered by the agency. In addition, the division offers staff support to the planning and policy-making responsibilities of the Mental Health Board. Primary administrative activities include the following categories:

Program Planning

  • Assessment of community need
  • Long range planning

Quality Improvement

  • Outcome measurements
  • Systems review and design
  • Utilization review

Financial

  • Budget development & review
  • Purchasing
  • Accounting

Reimbursement

  • Billing private individuals and third party sources as Medicare and private insurance

Human Resources

  • Payroll
  • Benefits Administration
  • Staff Development
  • Safety

Information Management

  • Network Management
  • Information Systems

Member Services

  • Community Information &
  • Education
  • Behavioral Health Wellness
  • Public Relations

The Administrative Offices are located at:
1420 Plaza Dr. Petoskey, MI 49770
231-347-7890